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Landlord fees

Our Fees

We offer a straightforward and transparent commission structure which allows our landlords to spread the payment of our commission over the duration of the tenancy. Unlike most agents our commission is paid on a monthly basis, so that our landlords start receiving an income for their property as soon as the tenant moves in. As regulated members of ARLA this means that any monies we hold on your behalf are insured by this regulatory body. This gives you peace of mind and financial protection with the knowledge that your money will always be safe in our hands under the ARLA Client Money Protection Scheme. Under our comprehensive Premium Management Service we include all of the following within our commission rate of 17% +VAT (20.4% incl VAT).


  Premium Managed Fully Managed Rent Managed
Included EPC and Floorplan
Included Professional Inventory
Included Professional check-in
Included Tenancy Agreement
Included Deposit registration
Included Annual Gas Certificate
Act as a liaison between you and your tenant
Arrange repairs and maintenance
Instruct approved contractors on your behalf
Access to specially negotiated contractor pricing
Pay contractors on your behalf
24 hour emergency service for your tenants
Transfer utilities at the start and end of tenancy
Twice Yearly Inspections
Negotiate Deposit Release
Dedicated Property Manager as your sole point of contact
Ensure you comply with changing legislation
Help to recover rent arrears
Negotiate tenancy renewals
Collect Rent
Protect tenant Deposit with an approved scheme
Advertise property, carry out viewings
Collate references
Negotiate terms of tenancy and draw up contract
Arrange for any pre tenancy work to be carried out
Arrange the inventory, check in and check out ✔;
Organise the GSC & EPC to be carried out pre tenancy


Arranging day to day maintenance and repairs is included within the management charge. For any major repairs and refurbishment works, where the cost exceeds £350, we apply a 10% administration and project management charge. If we are arranging extensive improvements on a property, where work exceeds £2500, then we will look to agree a project management charge for organising the work, which will be up to a maximum of 20% of the invoice.

In addition to our Premium Managed Service we also offer a comprehensive Fully Managed service at 16% +VAT(19.2% incl VAT) and a Rent Managed service which is charged at 11% +VAT(13.2% incl VAT) as detailed above. By choosing either of these services the following additional charges would apply:

New Tenancy Administration Charge

(£270) contributes towards drawing up the tenancy agreement, collecting references on the new tenant, protecting the security deposit with a Government-authorised Scheme and provides the tenant(s) with a Deposit Certificate and Prescribed Information within 30 days of the start of the tenancy. 

Renewal Charge

(Landlord share £144) is paid in order to negotiate contracts, amend and update terms, arrange a further tenancy and re register the security deposit with a Government-authorised scheme. It provides the tenant(s) with a Deposit Certificate and Prescribed Information within 30 days of the start of the tenancy.

Start of Tenancy Check Out Charge

There will be a contribution of £144 towards an independent inventory clerk to carry out a check-out report, payable at the commencement of the tenancy.

Professional Inventory Report

Upon your instruction we will arrange for an inventory clerk to prepare an inventory for your property. The cost of the inventory will vary from £102 to £276 depending on the size and level of furnishing.

International Bank Transfer Charge

(£30) applies when we are instructed to transfer funds overseas.

Non-Scheduled Attendance at Property Charge

(£72 for the first hour and £36 for any additional hours) applies when we are required to attend the property outside the terms of our contractual obligations. This includes attending for deliveries or waiting for contractors.

Energy Performance Certificate

(£120) upon your instruction we will arrange for an energy assessor to visit the property, assess the energy rating and issue the certificate.

Gas Safety Certificate

(£84) upon your instruction we will arrange for a registered engineer to visit your property and carry out the relevant safety checks before issuing the certificate.


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